Orchard Point Commodities LLC Privacy Policy

 

In the United States of America there are regulations which impose various requirements on a financial institutions’ treatment of customer information including SMS. These regulations require that financial institutions develop privacy policies and disclose these policies to their customers. Orchard Point Commodities LLC (“OPC”) considers your privacy one of our utmost concerns. This Privacy Notice outlines our current policies and practices regarding how information about individual customers is collected and used. We will send existing customers an updated Privacy Notice on an annual basis.

 To provide you with individualized service, OPC collects information about you from your account application and other forms that you may deliver to us. OPC also collects information about your transactions with us and our affiliates. We may use this information to open an account for you, process your requests and transactions and provide you with additional information about our products and services. To service your account and mail correspondence to you, we provide your personal information to other affiliated independent firms that specialize in providing these services. These firms include our clearing firm(s), consulting firms, and also our printing/mailing vendors. We require these other independent firms to protect the confidentiality of your information and to use the information only for the limited purpose for which the disclosure is made. We do not disclose any nonpublic personal information about our customers to other independent firms, organizations or individuals except in furtherance of our business relationship with you, or as otherwise permitted or required by law. In addition, if you decide at some point to close your OPC account, we will continue to adhere to the privacy policies and practices described in this notice. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with US federal standards to guard your personal information.

 SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Orchard Point Commodities, LLC, you may receive messages related to the following:

  • Grain Market Information

  • Follow-up messages

Example: "Hello, the grain market is rallying today. You can reply STOP to opt out of SMS messaging from Orchard Point Commodities, LLC at any time."
3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to grain market information.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Orchard Point Commodities, LLC in the following ways

  • Verbally, during a conversation

  • By emailing us

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose to inform us at time of account signup:

 

If you prefer that we limit disclosures of personal information about you, you may notify us via email at Dalton@orchardpp.com or by calling (309) 740-2191, Monday through Friday. If you determine to opt out of this policy you can instruct us to what extent we are able to disclose your non-public personal information to affiliated third parties. If you have any questions or concerns regarding the privacy of your information at OPC, or would like to discuss your opt out options please contact us at your convenience using the information provided above.